Privacy and Cookie Policy

This privacy statement discloses our information gathering, use and dissemination practices for the eFlex Training web site, the main page of which is

If you want to talk to us about our privacy policy, you may contact us at:


Data Collection

Personal data:

We ensure that personal data is collected and stored in line with the Data Protection Act 1998.
The data we collect is:

  • Click-stream data (where you clicked from to come to the site, which pages you looked at, etc)
  • HTTP protocol elements (which tell us your server address and top level domain name (eg .com, etc), date and time of visit, etc)
  • Search terms used to find us

The data we collect will be used for:

  • Website and system administration.
  • Product & service research and development.

This data is collected from all web users. We only use web access logs for statistical purposes. The only exception is in the event of a security or copyright breach when they could be used to trace the breach. Nothing is ever given or sold to a third party.

If you give us any personal information, it will only be used for the purpose stated at the time we request it. This information will not be given to a third party unless authorised by you.


Cookies are used to track visits to the website, we use Google Analytics for this service. You can control how your computer accepts cookies by adjusting setting on your own computer.

Cookies are used for:

  • Website and system administration.
  • Product & service research and development.

You can see Google’s privacy policy with regards to how it uses data collected by Google Analytics here:

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

The cookies we use are “analytical” cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Name Purpose
__utma, __utmb, __utmc, __utmz __utma, __utmb, __utmc, __utmz We use Google Analytics to monitor traffic levels, search queries and visits to this website. Google Analytics stores IP address anonymously on its servers in the US, and neither Aubergine or Google associate your IP address with any personally identifiable information. These cookies enable Google to determine whether you are a return visitor to the site, and to track the pages that you visit during your session.Google’s privacy policy:
NID NID Google tracking and safe browsing cookies. Google’s NID and PREF cookies are set by browsers to protect users against known intrusive sites. If you arrive at one of these sites it allows your browser to take action or notify you. Users can stop these cookies being set by turning off their browser’s ‘safe browsing’ mode.Google’s privacy policy:

Please note that our advertisers may also use cookies, over which we have no control.

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Except for essential cookies, all cookies will die on exit and closing of your browser.

E-mail and Electronic Forms:

We use these to collect:

  • Telephone numbers (always optional)
  • Email addresses
  • Contact preference data

This data is used to:

  • Contact visitors in response to their queries & follow up queries at a later date


We only use information submitted in relation to the query itself. The are a number of online forms on the site – each one explains how the information submitted will be used. eFlex Training has a strict policy of never giving personal details to any third party, unless expressly requested to by the person giving personal details

Opting out:

If you have any concerns regarding the data held about you by eFlex Training, please contact us at the address given above.